July 2015 Posts

5 Quality Management Software Lessons You Can Learn from Superheroes

5 Quality Management Software Lessons You Can Learn from Superheroes

Adonna Blasko, Marketing Manager, Pilgrim Quality Solutions

Superheroes give us an escape from everyday life and embody qualities to which we’re supposed to aspire. Though fictional, superheroes transport us to another world and can motivate us mere mortals to be more considerate of one another. They also have the power to convince us to open up our wallets for various movies, memorabilia, or miscellaneous merchandise. But at their core, they can also teach us some great life lessons, and even some that correlate directly to quality management. Don’t believe me? Let’s take a look at 5 quality management software lessons sourced from a variety of superheroes. (more…)

The Do’s and Don’ts of Successful Root Cause Analysis

The Do’s and Don’ts of Successful Root Cause Analysis

Roxane Napoli, Marketing Manager, Pilgrim Quality Solutions

We often hear that the CAPA process is the “heartbeat” of the quality system. The changes that emerge from the CAPA process are critical to correcting defects, improving business processes, and meeting customer expectations. When you think more about CAPA, you realize that an effective CAPA process hinges on your team’s ability to understand the true cause of each problem you encounter. With that in mind, here are some tips to help refine your root cause analysis process and keep risky problems from reoccurring. (more…)