Adonna Blasko, Marketing Manager, Pilgrim Quality Solutions
Complaints can come from anywhere; it’s what you do with them that matters.
And when it comes to reportable events, time is what matters most. The clock begins ticking the moment your organization becomes aware of a complaint. Having an easy-to-use, intuitive medical device complaint handling system can make all the difference when you need to quickly get information to the FDA CDRH or any other regulatory body. Your organization may never be able to fully eliminate complaints, but it can improve their handling.